Read Lifescripts What to Say to Get What You Want in Life Toughest Situations Stephen M Pollan Mark Levine 9781119571971 Books
Download As PDF : Lifescripts What to Say to Get What You Want in Life Toughest Situations Stephen M Pollan Mark Levine 9781119571971 Books
Expertly navigate any workplace conversation and come out on top
When confronted with difficult situations in the workplace, many people are at a loss for words. That’s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners.
Inside, you’ll find scripts to fit any situation you’re confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you’ll be prepared not only with the right words and phrases, but with the confidence you need to get what you want.
- Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much more
- Learn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversation
- Easily develop a winning conversational strategy using the signature visual flowcharts unique to Lifescripts
- Get strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success
This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.
Read Lifescripts What to Say to Get What You Want in Life Toughest Situations Stephen M Pollan Mark Levine 9781119571971 Books
"Great read! Excellent in providing scripts for lifes tough situations. You can use verbatim or improvise with what is written as a guide to make sure you are being sensitive yet direct and to the point. A must have in all offices."
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Tags : Lifescripts What to Say to Get What You Want in Life's Toughest Situations [Stephen M. Pollan, Mark Levine] on . <b>Expertly navigate any workplace conversation and come out on top</b> When confronted with difficult situations in the workplace,Stephen M. Pollan, Mark Levine,Lifescripts What to Say to Get What You Want in Life's Toughest Situations,Wiley,1119571979,BUSINESS ECONOMICS / Management,BUSINESS ECONOMICS / Small Business,Business Economics/Management - General,Business Self-Help,Business/Economics,GENERAL,General Adult,INTERPERSONAL COMMUNICATION,Non-Fiction,ORAL COMMUNICATION IN BUSINESS,SELF-HELP / General,Self-Help/General,United States,Wirtschaft / Betriebswirtschaft,<p>Workplace conversation; workplace dialogue; workplace communication; asking for a raise; asking for a promotion; terminating employees; negotiating job offers; negotiating contracts; effective conversations; clear communication; conversation flowcharts; career progression; managing employees; conversation scripts; conversation skills; dialogue scripts; example dialogues; difficult conversations; closing the deal; workplace discussions; workplace confrontation; conversation timing; influencing people</p>,Workplace conversation; workplace dialogue; workplace communication; asking for a raise; asking for a promotion; terminating employees; negotiating job offers; negotiating contracts; effective conversations; clear communication; conversation flowcharts; career progression; managing employees; conversation scripts; conversation skills; dialogue scripts; example dialogues; difficult conversations; closing the deal; workplace discussions; workplace confrontation; conversation timing; influencing people
Lifescripts What to Say to Get What You Want in Life Toughest Situations Stephen M Pollan Mark Levine 9781119571971 Books Reviews :
Lifescripts What to Say to Get What You Want in Life Toughest Situations Stephen M Pollan Mark Levine 9781119571971 Books Reviews
- Stephen Pollan believes that life's unpleasant discussions go better when you walk in with a plan. His experience coaching and advising his clients tells him these plans need to be both flexible and easy to remember. He has invented conversation outlines--"lifescripts"--to prep us for common confrontations and help us come out ahead.
The book contains 101 lifescripts, each presented with similar supporting information and in a common format. "Each lifescript begins with a general discussion of the overall strategy you should use...highlighting what your goal should be." Pollan also suggests what attitude you should adopt, the preparation you need, how to choose a time for the discussion, appropriate body language to use, in addition to the lifescript itself. The lifescripts are presented in flowchart form, each containing icebreakers, pitches, possible responses from the other person, counters to their responses, and so on. There are also suggestions for adapting the lifescript to slightly different situations and "crib notes" to aid memory of the key points.
The 101 lifescripts are drawn from areas of everyday life Job Hunting, Dealing with Superiors and Subordinates, Office Politics, Job Terminations, Dealing with Customers, Lenders, Investors, Vendors and Partners, Sales, Consumer, Credit and Lending Issues, and Communicating with family Members. Just in case we cannot find or adapt an existing lifescript to our particular needs, Pollan teaches us the five organizing principles of lifescripts 1) Take control of the situation; 2) Say what you want; 3) Show your power before you use it; 4) Absorb or deflect anger; and 5) Have the last word.
The lifescript approach seems useful to anyone who wants to think through their strategy and options before beginning a difficult conversation. It seems particularly useful for those who prefer--or must--rely on conscious tactics in social interactions rather than intuition. It can help those who are not socially skilled become less fearful and more effective in the conversations that count. - I bought this book based on what I could see in the contents with 's feature "Look Inside". The "Look Inside" features the first edition (1996), I believe and what I got in the mail was the 3rd edition (2004). MANY of the topics are not the same in these two so be careful! (Note The main picture of the porduct is correct, with the Yellow Bubble that says "Revised with new scripts for the workplace" but if you look at the "Look inside" you see a different version."
LUCKILY, I was looking for a more business-based version, and it turns out that's what the 2004 version is, so I'm actually happy with the purchase, but I was sort of looking forward to some of the more personal life scripts, oh well. - I regretted that I purchased this book. It seemed intriguing at first, but at a closer observation and actually reading through the scenarios, I was very disappointed. The ways that the author suggests to resolve some of the problems are immature and disrespectful. I couldn't believe my eyes.
- Great read! Excellent in providing scripts for lifes tough situations. You can use verbatim or improvise with what is written as a guide to make sure you are being sensitive yet direct and to the point. A must have in all offices.
- This book is filled with important and interesting information that will help you in numerous situations whether you are at work or in your personal life.
- I used it, technique works!
I changed my family script, they were confused and now there's no stress and no more drama!! - Was at a seminar that recommended this book. It is a good book, with good tips what to say when. I would recommend this book to all.
- Pollan and Levine have done an outstanding job assembling a wide variety of human relations challenges and dilemmas. My first action in assessing the book was to go directly to those scenarios in which I have had considerable training and experience. I was pleasantly surprised to see that the verbiage and the decision charts were spot on. One of the book's strengths is that each scenario is properly framed. The reader is fully educated on strategy and key concerns for handling the situation. The accompanying decision chart then becomes the road map for the situation. The ideal reader of this book is the new college graduate entering into his or her first professional position. There is simply a tremendous quantity of practical wisdom on human relations and office politics that I wish I had at that stage in my career. Additionally, the book is an excellent resource for the seasoned professional. It will reinforce and fine-tune many approaches already in use. Because it is relatively thorough, it will provide juicy tidbits and insights on some situations that perhaps the reader simply never identified. I highly recommend this excellent book for anyone concerned with ongoing professional and personal success.
